At BIGVITA.com, we are committed to protecting your privacy. This privacy policy is intended to inform you about how we collect, use, and disclose your personal information. Please read this policy carefully to understand how we handle your personal information.

What information do we collect?

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.

We collect personal information when you make a purchase on our website, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

How do we protect your information?

We use the Order Information that we collect generally to fulfill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you
• Provide better customer service
• Improve our products and services
• Screen our orders for potential risk or fraud
• Update you with information or advertising relating to our products or services, but we will provide you with the option to opt out

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website.

Data deletion rights

Users have the right to request the deletion of their personal data stored by us. To request the deletion of your data, please contact us at [email protected]. We will respond to your request within a reasonable time frame and delete your personal data unless we are legally allowed or required to retain certain data elements.

Our services are integrated with Meta Platforms (Facebook & Instagram). Therefore, users should be aware that data shared with Meta Platforms may be subject to Meta’s own data policies and procedures. To delete data collected and stored by Meta, users will need to follow Meta’s data deletion procedures directly on the respective platform.

Our services may include links to other websites and services which are outside our control and are not covered by this Policy. We encourage you to review the privacy policies posted on those (and all) sites you visit.

Changes to our Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by at [email protected] with “Privacy Policy” as the email subject line.